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Frequently Asked Questions

What is Tempo?

Tempo is a web app designed to help project teams accurately predict the completion dates of their projects. It analyzes data and team details to provide reliable forecasts and insights.

How do i get started?

Getting Started

  1. Export your tickets: Begin by exporting the tickets to be analyzed from your project management application (like Jira or Azure DevOps) in CSV format. Format your CSV file as indicated in the section below.
  2. Import your tickets: Upload your CSV formatted file.
  3. Enter team details: Specify your team's velocity, sprint length, and other relevant information.
  4. Get your forecast: Tempo analyzes your data and provides insights, including:
    • Estimated completion date
    • Required number of sprints
    • Available time buffer
    • Impact of undefined work
Why should I use Tempo?

Tempo offers several benefits:

  • Accurate predictions: Helps avoid underestimating project timelines.
  • Informed decisions: Enables better decisions on project scope and resource allocation.
  • Improved efficiency: Reduces the risk of delays by increasing predictability.
What format should I use for uploading the CSV file?

This section outlines the correct format for CSV files to be successfully imported into the web application. Following these guidelines ensures smooth data processing and prevents import errors.

Required Headers

  • IssueKey
  • IssueType
  • StoryPoints (optional - Tempo will estimate if not provided)

Example CSV File

IssueKey,IssueType,StoryPoints
PROJ-001,Story,5
PROJ-002,Bug,3
PROJ-003,Task,
PROJ-004,Story,8
PROJ-005,Story,
PROJ-006,Bug,2
PROJ-007,Task,
What details do I need to provide about my team?

To get accurate forecasts, provide:

  • Your team’s velocity (average story points completed per sprint).
  • Sprint length (in weeks).
  • Any additional relevant team information, such as resource availability or constraints.
Does Tempo account for undefined work?

Yes, Tempo includes insights on the impact of undefined work, helping you better plan for uncertainties in your project.

Is Tempo integrated with Jira?

Currently, you need to export Jira tickets in CSV format and upload them to Tempo. Direct Jira integration may be available in future updates.

How is the completion date forecasted?

Tempo uses a data-driven approach, combining your team’s velocity, sprint length, and ticket data to predict the project’s completion date.

Can Tempo handle multiple projects?

Yes, you can use Tempo for multiple projects by uploading separate CSV files for each project and providing the respective team details.

Is Tempo suitable for non-Agile teams?

While Tempo is optimized for Agile teams working in sprints, non-Agile teams can also use it by entering relevant details about their workflows and progress metrics.

What if my team’s velocity changes during the project?

You can update your team’s details in Tempo to reflect changes in velocity. Tempo will adjust the forecasts accordingly.

How can I get support if I encounter issues?

If you face any issues or have questions, contact the Tempo support team via the contact form.

Getting Started

  • Onboarding Checklist for New Hires
  • Understanding Your Benefits Package

Using Tempo

  • Submitting Expense Reports
  • Travel Expense Guidelines
  • Year-End Tax Information for Employees

Troubleshooting

  • Getting Started with Your Work Computer
  • How to Request IT Support
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